7/14/2023 0 Comments Roku spectrum tv appRoku has famously been involved in a series of high-profile app support holdups recently-it didn’t support Comcast’s Peacock or AT&T’s HBO Max for months after those streaming services launched last year. While many of the typical end-of-year “Blackout Season”-related contract disputes between content companies and pay TV operators that emerged in December have been settled, this somewhat novel iteration of the age-old distribution conflict has quietly dragged on, and it doesn’t seem to have any end date. ![]() That conflict - which has a much higher profile - remains ongoing, as well. Notably, in late April, a skirmish broke out between Roku and Google, with Roku removing download access to Google's YouTube TV virtual MVPD app. "Very disappointed! The only reason I chose the tcl smart TV was so I would be able to use my cable provider Spectrum's app on it," wrote one verified Amazon product reviewer in mid-December, posting about her purchase of a 50-inch Roku-powered TCL smart TV. 1 OTT platform is surfacing in product review forums. It's hard to tell just how many of Charter's 16.2 million Spectrum TV customers use the Spectrum TV app.Īnecdotally, however, angst about the app not being available on the No. It's unclear if those apps are still receiving updates.Ī message on the landing page for Spectrum TV’s Roku app still reads, “Despite our best efforts to reach an agreement, Roku has not accepted Spectrum's offer to continue our contract that allowed customers to access the Spectrum TV app on Roku devices.” Those who have already downloaded the Spectrum TV app have been able to continue using Spectrum TV service on Roku. ![]() The Spectrum TV app, which lets Charter customers tap into their TV subscriptions on select OTT and mobile devices, is often used by Charter cable TV subscribers for secondary TVs within homes, in lieu of additional pricey leased set-tops. Roku execs, concerned with a much larger kerfuffle with Google that involves the tech giant's YouTube and YouTube TV apps, haven't mentioned Charter publicly in months. In June, a Charter rep told us there's nothing new to report in regard to the app support impasse that is keeping the cable operator's OTT users from accessing their service on the biggest connected TV device platform. IT ISN'T AVAILABLE ANYMORE IF YOU DO," stridently warned one Roku forum poster. Users reported attempts to fix the issue and regain Roku access to their Spectrum TV account by methods including reboot of their modem and streaming device, among other tricks.Īs Swann noted, unfortunately, an unknown number of these Roku users unwittingly tried to fix the issue by deleting their Spectrum TV app, only to find out that a fresh download isn't available in the Roku Channel Store. But as first reported by TV technology blogger Phillip Swann, frustrated users in the interim turned to social platforms, including Roku's community forum (opens in new tab), to discuss the problem. ![]() The attempt appears to have interjected a technology error that resulted in U.S.-based Charter subscribers getting the following error message across myriad types of devices, Roku included: “Spectrum TV is only available in the U.S.
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